Secure Shopping

Shipping Costs and Delivery

Privacy

Customer Service

Secure Shopping
Our site uses the latest technology to encrypt all of your confidential information when you order.  We accept Mastercard, VISA, Discover Card and American Express.

Shipping Costs and Delivery
Orders from our web site receive the same individual attention as the orders we personally receive in our store.  They are carefully packed and shipped using UPS or Federal Express guidelines.

We don't believe in shipping charges based on the price of the candy you ordered--we believe shipping charges should reflect the weight of the package, just like it does at the post office or UPS. Our shipping charges are based upon the total weight of your packaged order and how much it costs us to package it to protect from the heat and humidity--just like we do everyday with our telephone orders. 

Cold packs and insulated containers are used when we ship to warm climates or during the warm spring, summer and fall months to make sure your order arrives in the best condition.

Currently, Romolo Chocolates ships anywhere in the United States, including Alaska and Hawaii. Candy orders placed before 8 a.m. (EST) will be filled that same day.  Orders placed after 8 a.m. will be filled the next day.  Because candy is perishable, orders received on Thursday through Sunday, will be filled the following Monday to ensure delivery on a week day (except next day orders received and filled Thursday which then can be received Friday).

PLEASE CONTACT THE RECIPIENT OF YOUR GIFT OF CHOCOLATES WITH THE DATE OF ARRIVAL OF YOUR ORDER. Shipping companies like UPS do not leave a package unattended at an address if the recipient is not home, especially at apartment buildings. We are not responsible for the cost of your order should it be returned to us by the shipping company.

Privacy
When ordering from our web site, you are asked for only the data needed to effectively complete your order--and that's all we use it for.  We do not share, sell or rent information received on our web site with any other company.  Period.

Customer Service
You can e-mail us at romolochocolates@rrbiznet.com , or call us toll-free at 888-799-7797 Monday through Friday, 9 a.m. to 6 p.m. (EST) with any questions, comments or problems concerning your order or our chocolates.  Our goal is to provide a little chocolate heaven to our customers across the country.  We want to make sure our candy takes you there.

Candy Ordering
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Romolo's Passion
Always the best--Romolo's passion continues
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Visit us in Erie, PA
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ideas for businesses
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Yummy stuff made with Romolo chocolate
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Allergen Note:  Our facility manufactures chocolates and confections made with peanuts and tree nuts, traces of which may be found in any of our products.

The contents of this site are copyright © 2000-2008, Romolo Chocolates, all rights reserved.
Romolo Chocolates
1525 West 8 Street
Erie, PA 16505
Toll-free 888-799-7797
8 a.m.- 8 p.m. M-F, 9 a.m.-8 p.m. Sat, 10 a.m.-5 p.m. Sun.
mail@romolochocolates.com